Frequently asked questions
Quick answers about installing, customizing, and troubleshooting NoScope.
How can I get the app?
Download the app directly from your Smart TV using Google Play™.
Isn’t this cheating?
Not really. Most modern games let you add a simple always-on dot, and most high-end monitors give PC gamers a similar option. We’re simply leveling the playing field for console gamers.
How does NoScope handle my personal information?
NoScope does not access or store personal information. For a more detailed explanation of the data NoScope stores and what it does with it, please see NoScope’s Privacy Policy.
How do I get the reticle off my screen?
To toggle it off, press the “Display” button on your TV remote. Pressing it again turns it back on.
To remove the reticle completely, exit the app using the “Exit” or “Back” button on your remote. If all else fails, turn off the TV – the app will not automatically restart when you turn your TV back on.
My reticle needs to be moved. How do I move it?
Use the directional pad on your TV’s remote.
How do I change the size of the reticle?
Press the center button of the directional pad on your TV’s remote to cycle through the available sizes.
How do I change the color of the reticle?
Press the “Blue” button on your TV’s remote to cycle through the available colors. More colors may be added in future software updates.
How do I change the style of the reticle?
Press the “Yellow” button on your TV’s remote to cycle through the available styles. More styles may be added in future software updates.
I’ve moved my reticle around. How can I automatically re-center it?
Press the “Red” button on your TV’s remote to re-center it automatically.
What if I have problems with the app?
Please report any problems to support@noscopeapp.com and include the make and model of your TV so we can best troubleshoot the problem. Note: turning off your TV always stops the app, and it will not restart automatically.
What if NoScope doesn't work on my TV?
NoScope is built for Google TV and Android TV, and we hope to bring it to more Smart TV platforms. Please let us know the exact make and model of your TV by emailing support@noscopeapp.com. We prioritize development based on demand.
I have multiple Smart TVs. Can I use NoScope on all of them?
How this works is controlled by each TV platform, but if your TVs are all on the same platform (for example, all Android TV or all Samsung) and use the same account to access their app store, you should be able to load the app on all of them without any additional fees.
What if I am not satisfied?
Please let us know if you are not satisfied with NoScope and we will do our best to resolve the matter. If we are unable to, we may issue a refund.
Should I worry about screen “burn-in”?
Most modern TVs are quite resistant to burn-in, though some suffer from temporary “image retention.” The impact depends on your TV and usage habits. If you are concerned, we recommend periodically changing the style and color of the reticle and turning it off when it isn’t needed.
By using NoScope, you agree Real World Cyber Solutions LLC is not liable for any negative impact or damage to your TV (or personal relationships).
